Author Topic: odd computer issue  (Read 541 times)

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Offline Gremlich

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odd computer issue
« on: June 30, 2011, 11:39:25 PM »
Are there any other kind?

anyway, boot SATA HDD becomes corrupted and can't be used any longer. Recovered some of the files, though, but it is totally hosed. Replaced boot drive with an 80 OCZ SSD. Works like a dream, however, one month later, system crashes and will not boot. Ran drive check. switched boot drive to different sata ports to check. No change.

System bios recognizes storage drives (a 250GB and a 500GB) and the two dual-layer DVD (don't ask) but not the SSD. Power supply is a 750 Thermaltake, no insulation smell, never had power issues, even with the GTX460 with the cooler. 3.2 GB X4 955 with 8 GB of DDR2 RAM.  No warning beeps or error codes. I could repair the boot load onto a 250GB with the system image on the external 2TB HDD but do I want to waste another HDD? (I know they are "cheap" these days, but I don't wanna trash 3 drives and I'm sure there are things on the 250 that I want to keep.) I regularly run anti-virus and registry mechanic and have never gotten a BSD on this build before. I did not ever defragment the SSD, either. (as recommended)

I'm thinking bad mobo. (I was planning on getting an AM3+ mobo later this year (in anticipation of Buldozer)). Time to go there now? My current CPU is compatible.

Regardless, it suxz to be me right now.
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Offline SkyLine

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Re: odd computer issue
« Reply #1 on: June 30, 2011, 11:46:37 PM »
SSD and SATA 6Gb/s technology's start has been rocky. I've heard SSDs die really fast, and on a few really high end boards the SATA 6Gb/s controller is "functionally retarded" at best. I wish I could be of more help, but I'm just avoiding all that until things get worked out.
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Offline sleepysheep

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Re: odd computer issue
« Reply #2 on: July 01, 2011, 10:04:47 AM »
Are there any other kind?

anyway, boot SATA HDD becomes corrupted and can't be used any longer. Recovered some of the files, though, but it is totally hosed. Replaced boot drive with an 80 OCZ SSD. Works like a dream, however, one month later, system crashes and will not boot. Ran drive check. switched boot drive to different sata ports to check. No change.

System bios recognizes storage drives (a 250GB and a 500GB) and the two dual-layer DVD (don't ask) but not the SSD. Power supply is a 750 Thermaltake, no insulation smell, never had power issues, even with the GTX460 with the cooler. 3.2 GB X4 955 with 8 GB of DDR2 RAM.  No warning beeps or error codes. I could repair the boot load onto a 250GB with the system image on the external 2TB HDD but do I want to waste another HDD? (I know they are "cheap" these days, but I don't wanna trash 3 drives and I'm sure there are things on the 250 that I want to keep.) I regularly run anti-virus and registry mechanic and have never gotten a BSD on this build before. I did not ever defragment the SSD, either. (as recommended)

I'm thinking bad mobo. (I was planning on getting an AM3+ mobo later this year (in anticipation of Buldozer)). Time to go there now? My current CPU is compatible.

Regardless, it suxz to be me right now.

Grem from the other thread, I gather your SSD is a sandforce...If it is, then it has nothing to do with your PC, and your SSD has just failed on you. Sandforce sucks. OCZ have great customer support, your best bet would be to tell them the exact symptoms and they should replace the SSD for you. Because there is no way to fix your SSD now it has managed to get into this state, your only option is to get it replaced.

It has to do with the sandforce controller currupting data, which eventually leads into a fatal error and the drive stops working, and eventually becomes so bad, even the Bios cannot detect it as a drive no longer. There is nothing you can do to fix it now. It has nothing to do with viruses or spyware or degrag, nothing at all. And you was correct, never ever do a degfrag on an SSD. Never.

SSD and SATA 6Gb/s technology's start has been rocky. I've heard SSDs die really fast, and on a few really high end boards the SATA 6Gb/s controller is "functionally retarded" at best. I wish I could be of more help, but I'm just avoiding all that until things get worked out.

You don't need Sata 6gb to run alot of SSD. Only a handful actually run fast enough to break the 3gb limit on Sata 2. You are right in that if you don't buy top of the range motherboard, the sata 3 that comes with cheaper boards is normally complete wank. Everyone who doesn't buy a really expencive motherboard, does end up buying a seperate Sata 3 PCI card, however, the sata 3 problems on the motherboard, only effect speed rates of the SSD, not the sandforce issue of them dying.

Oh and my SSD isn't sandforce, 3 years old, and I did a health check, and its still at 75% after 3 years of my torture :D So my SSD will easily *touchwood* last another 6-9 years assuming I don't get unlucky with a serious fualt.
« Last Edit: July 01, 2011, 10:11:06 AM by sleepysheep »
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Offline GB-72AT Talon

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Re: odd computer issue
« Reply #3 on: July 01, 2011, 08:34:43 PM »
Not to be a SSD naysayer....but this is the biggest reason I haven't changed myself to SSD.  its just too early, too many issues, too much money on top of all the other issues.  I know a lot of people don't have issues but my 320x2 Raid 0 SATA setup is working so great I don't feel any need to upgrade if its like playing an expensive lottery.



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Offline Gremlich

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Re: odd computer issue
« Reply #4 on: July 01, 2011, 10:36:42 PM »
Thanx, from reading the other thread, I agree that it's just the SSD and not the other components in my system. I may just ask for a refund or credit from Newegg vice a replacement. (This is the first time I bought a warranty on a computer component, and I'm glad I did)
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Offline sleepysheep

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Re: odd computer issue
« Reply #5 on: July 02, 2011, 12:58:13 AM »
Thanx, from reading the other thread, I agree that it's just the SSD and not the other components in my system. I may just ask for a refund or credit from Newegg vice a replacement. (This is the first time I bought a warranty on a computer component, and I'm glad I did)

Either buy a non sandforce SSD, or if you still want to go on the sandforce bandwagon (it is cheaper) stay away from the 120gb models. The smaller and larger SSD seem to have a far greater chance of not failing. But take it at your own risk :)

Since you still have your guarantee with newsegg, your REALLY lucky :D Defiently send it back to them, and get them to keep sending you SSD's lol.
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Offline Sean Lang "Phil"

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Re: odd computer issue
« Reply #6 on: July 02, 2011, 09:55:31 AM »
Grem,

Sorry about your issues, see if customer support will help you out. All HD's are destined to crash, and I know the pains of loosing some in the past. I do enjoy my SSD's performance though, so I know the frustration when these drives are still expensive compared to the norm HD, and when they just randomly bite the dust. Let us know if you can get a replacement or not through their customer service.

Offline «Çß§» Trooper_Thorn

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Re: odd computer issue
« Reply #7 on: July 02, 2011, 02:05:24 PM »
I always buy warrenties on PC items but I primarily use Tiger Direct, I have had issues with head sets and joysticks and they have always cheerfully honored their warranties. if the item does not have extended warranties available I generally do not purchase, that tells me the item in question has a high failure rate.

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Offline SkyLine

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Re: odd computer issue
« Reply #8 on: July 02, 2011, 02:19:46 PM »
I always buy warrenties on PC items but I primarily use Tiger Direct, I have had issues with head sets and joysticks and they have always cheerfully honored their warranties. if the item does not have extended warranties available I generally do not purchase, that tells me the item in question has a high failure rate.

spork Tiger Direct. I exclusively use Newegg.

One time I ordered a $230 video card from them (Tiger Direct.) I had $280 in my bank. Before they shipped the video card they did a holding charge of $230, which is normal, as this makes sure you have the funds before they actually ship the product. However, this time Tiger Direct charged the real $230 ON-TOP of my holding charge, so now I'm being charged $460 dollars for a $230 dollar item... oh yeah and I have $280 in my bank. I'm now several hundred dollars in the red with another hundred dollars in overdraw fees, I can't eat lunch at work for 3 days and I spend each lunch break calling 50 sporcking people between my bank and Tiger Direct's sporcking joke of a customer service. I'm practically in tears because I cannot eat food and I NEED food for energy for the work I was doing at the time, and here I am late for work dealing with this crap. After days and days I finally get some top level Tiger Direct representative in a conference call with a top level representative of my bank, and the TD person authorized the "release" of the $230 holding charge. They did not take responsibility for any of it, and pretend nothing happened when I tried to get compensation for the $100 in overdraw fapping fees I got from their stupid mistake. (For some reason when the $230 holding charge was removed, it was REMOVED it was no longer in my bank statement thing.) They totally avoided me about it in e-mail and told me to bug off nicely on the phone, denying all responsibility.

Fortunately, my bank listened to my explanation of the story and dropped the overdraw fee. I tell this story to anyone that even mentions Tiger Direct, friends, relatives, whatever... I wrote it non stop on their Facebook posts until they blocked me. I want as many of their customers taken away as possible. That was the worst customer service experience I have ever had to go through. Seriously I almost lost my house (if I couldn't work because I couldn't eat because my ACCOUNT WAS LOCKED OUT FROM TIGER DIRECT'S OVERCHARGE). It was utter horse shit.
« Last Edit: July 08, 2011, 01:18:20 AM by 4204ME »
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Offline «Çß§» Trooper_Thorn

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Re: odd computer issue
« Reply #9 on: July 02, 2011, 02:38:49 PM »
For everyone that has good experiences with a company there is someone who has horrible experiences; that is to be expected. I know what they put you through was not only uncalled for and severely impacted you and you have every right to no longer use and recommend your friends and family not to use their company. I just know my experience with them over the past 6 years and it has been more than satisfactory. I am sure that if I had that same kind of trouble I would feel the same way. Since they are now the owners of Circuit City on-line it makes me a bit wary, I had a horrible experience with CC before they went toes up so I empathise. I hope you have all good luck with Newegg my experience with them has been bumpy but not to the level you endured with Tiger Direct. My condolences to you I hope you never run into another episode as you endured.

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Offline SkyLine

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Re: odd computer issue
« Reply #10 on: July 02, 2011, 02:45:51 PM »
For everyone that has good experiences with a company there is someone who has horrible experiences; that is to be expected. I know what they put you through was not only uncalled for and severely impacted you and you have every right to no longer use and recommend your friends and family not to use their company. I just know my experience with them over the past 6 years and it has been more than satisfactory. I am sure that if I had that same kind of trouble I would feel the same way. Since they are now the owners of Circuit City on-line it makes me a bit wary, I had a horrible experience with CC before they went toes up so I empathise. I hope you have all good luck with Newegg my experience with them has been bumpy but not to the level you endured with Tiger Direct. My condolences to you I hope you never run into another episode as you endured.

True. Thanks for the kind words. I just cringe at the thought of that company haha.
"I'm not going to fight you. I'm going to kick your ass." -Duke Nukem

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Offline sleepysheep

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Re: odd computer issue
« Reply #11 on: July 02, 2011, 06:19:11 PM »
For everyone that has good experiences with a company there is someone who has horrible experiences; that is to be expected. I know what they put you through was not only uncalled for and severely impacted you and you have every right to no longer use and recommend your friends and family not to use their company. I just know my experience with them over the past 6 years and it has been more than satisfactory. I am sure that if I had that same kind of trouble I would feel the same way. Since they are now the owners of Circuit City on-line it makes me a bit wary, I had a horrible experience with CC before they went toes up so I empathise. I hope you have all good luck with Newegg my experience with them has been bumpy but not to the level you endured with Tiger Direct. My condolences to you I hope you never run into another episode as you endured.

True. Thanks for the kind words. I just cringe at the thought of that company haha.

If that had happened to me, I doubt I would act any differently, that really sucks. Some companies are just out for themselves and your money, and really don't give a damn half the time. It's why I normally stick to the same few sites for all my computer needs because one thing I know is I'll get is excellent customer service.
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Offline Gremlich

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Re: odd computer issue
« Reply #12 on: July 09, 2011, 05:56:11 PM »
OCZ is sending me a brand new SSD. Well, maybe, one never knows if they can swap the controller out for a better/new one.
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Offline Freeborn_Toad

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Re: odd computer issue
« Reply #13 on: July 09, 2011, 10:47:55 PM »
OCZ is sending me a brand new SSD. Well, maybe, one never knows if they can swap the controller out for a better/new one.

Cheaper to replace the entire thing than it is to desolder the controller IC and put a new on on the same PCB.

Offline Gremlich

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Re: odd computer issue
« Reply #14 on: July 23, 2011, 07:55:20 PM »
OCZ is sending me a brand new SSD. Well, maybe, one never knows if they can swap the controller out for a better/new one.

Cheaper to replace the entire thing than it is to desolder the controller IC and put a new on on the same PCB.

Indeed, They sent me the replacement within two days of their getting the RMA. Same model, hope it works.
“Fail to honor people, they fail to honor you; but of a good leader, who talks little, when his work is done, his aims fulfilled, they will all say, 'We did this ourselves.'” -- Lao Tzu