We had some forfeits occur recently on the ladders that made people wonder about the MWBU mail system. The email system is working fine. I have tried to email all members that got forfeited and have received no response from none of them. The email system has been thoroughly checked and rechecked for different mail providers with no problems found.
That leads me to believe that the problem is not with the email system but the lack of response by these players to challenges being submitted to them. If players receive more than two forfeits due to lack of response, we will be removing them from the ladder because we want active players using the ladder.
Any players that need to go inactive can not do this if they are in the top three on the ladder. Other players will be marked inactive so they won't get challenged.