Author Topic: Crash Trending  (Read 32652 times)

0 Members and 1 Guest are viewing this topic.

Offline roldski888

  • Bondsman
  • *
  • Posts: 12
  • l33tp0intz: +0/-0
Re: Crash Trending
« Reply #105 on: August 07, 2010, 01:16:32 PM »
Installation type:

Original retail Crysis DVD

Installed versions:

Crysis only (patched to 1.21)

System Specs:

Intel C2D E8200 @ 3.2Ghz
Hyperx 2gig ram @800MHz
Sapphire Radeon 5850 stock on cat10.7
ASUS P5N7A-VM
onboard sound Realtek 1200
Win 7 32bit

Avira + Threatfire (tried both enabled and disabled, no difference, CTD same)
Afterburner 1.61 (for keeping temps below 60deg only)

Description of the crash:

The game crashes to desktop without any error messages.

Can you play the game at all?

Yes, I am able to play the game for a few minutes before crashing to desktop.

How often does this occur?

Multiple times (interval of around 5 to 15mins) every game. Happens more often on loaded servers (15+ players)

Note:

Tried using Catalyst 9.12 (with hotfix) to see if it'll be more stable. Tried to enter a game this morning on MB#3 NJ server SA_Marshes map, crashed with the following error:

"Crysis has stopped working"

Additional information:
Problem signature:
  Problem Event Name:   APPCRASH
  Application Name:   Crysis.exe
  Application Version:   1.1.1.6156
  Application Timestamp:   47d6d167
  Fault Module Name:   MSVCR80.dll
  Fault Module Version:   8.0.50727.4927
  Fault Module Timestamp:   4a2752ff
  Exception Code:   c0000005
  Exception Offset:   0001500a
  OS Version:   6.1.7600.2.0.0.768.3
  Locale ID:   2057
  Additional Information 1:   a580
  Additional Information 2:   a580fb66e5132619b142ac800d3ffa2b
  Additional Information 3:   4b4f
  Additional Information 4:   4b4f27199c8f260793d31652434f437b

Read our privacy statement online:
  http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
  C:\Windows\system32\en-US\erofflps.txt


EDIT:

After looking through the game logs some of the last entries i've seen are:

-----------------------------------------------------
*LOADING: Level Multiplayer/SA/SA_Frostbite loading time: 18.02 seconds
-----------------------------------------------------
[Error] <Flash> Error: GFxLoader failed to open 'Libs/UI/FrontEnd/Mods.gfx' [Libs/UI/Menus_IngameMenu.gfx]

Hope this helps.


EDIT 2:

Reinstalled Catalayst 10.7, Joined SA_Frostbite on AM Clan Server, spectating before joining, viewed someone playing novacat then immediately crashed with error:

"Crysis has stopped working"

Problem signature:
  Problem Event Name:   APPCRASH
  Application Name:   Crysis.exe
  Application Version:   1.1.1.6156
  Application Timestamp:   47d6d167
  Fault Module Name:   CryAnimation.dll
  Fault Module Version:   1.1.1.6156
  Fault Module Timestamp:   47d6d8f5
  Exception Code:   c0000005
  Exception Offset:   0004cf4e
  OS Version:   6.1.7600.2.0.0.768.3
  Locale ID:   2057
  Additional Information 1:   5e7e
  Additional Information 2:   5e7ea387a2607ee61d7e6e8b8e488449
  Additional Information 3:   0f34
  Additional Information 4:   0f34dec0872fa53ba1c5b520f95db72e

Read our privacy statement online:
  http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
  C:\Windows\system32\en-US\erofflps.txt

EDIT 3:

was able to reproduce the above with the same error message (no problem viewing other mechs but when the novacat is viewed the game crashes).
« Last Edit: August 07, 2010, 05:18:02 PM by roldski888 »

Offline maatnpopaatn

  • Bondsman
  • *
  • Posts: 14
  • l33tp0intz: +0/-0
  • n/a blablabla :)
    • n/a
Re: Crash Trending
« Reply #106 on: September 28, 2010, 01:11:14 PM »
***What installation type did you use?

DVD

***What crysis versions do you have installed?

Crysis standalone

*** System Specs

CPU: AMD Phenom X4 965 "BE" Deneb
Graphics Card: Club 3D Radeon HD 5850, 1 Gigs
Sound Card: Realtek onboard 7.1 HD
Operating System: Microsoft Windows 7 64bit
Motherboard: ASRock Extreme3 870
Monitor: Samsung SyncMaster T220
Anti Virus installed: yes, AVG Free 9.0

*** What causes your crash, describe what happened

everytime i confirm any change with the game, weather it's in crysis or in mwll .... wether i change, audio, grafics, profile, log onto multiplayer... everytime i hit a "confirm" button or "yes" or "no" or "apply" then the game freezes and in background windows 7 shows "crysis is not running anymore..."

*** Can you play the game at all?

no, because i'm not able to log into multiplayerscreen.

***How often does this occur?

100% - everytime.

Offline (TLL)Siilk

  • Techpriest software engineer
  • Apprentice Dev
  • Living Legend
  • *
  • Posts: 3059
  • l33tp0intz: +140/-7
  • A single trueborn is an army by himself
    • My facebook profile
Re: Crash Trending
« Reply #107 on: September 28, 2010, 01:42:25 PM »
 No problems with vanilla crysis multiplayer, right?



"This Clan posses intelligence, the burning passion of true hunters, and a spirit that serves as a beacon to the rest. I mingle my blood with the Wolves."
- ilKhan Nicholas Kerensky, Strana Mechty, 2815

Offline maatnpopaatn

  • Bondsman
  • *
  • Posts: 14
  • l33tp0intz: +0/-0
  • n/a blablabla :)
    • n/a
Re: Crash Trending
« Reply #108 on: September 28, 2010, 02:02:30 PM »
right!

Offline -AAA-

  • Alphatester
  • Star Captain
  • *
  • Posts: 778
  • l33tp0intz: +58/-1
Re: Crash Trending
« Reply #109 on: September 28, 2010, 02:24:05 PM »
Anti Virus installed: yes, AVG Free 9.0

AVG is known to have issues with MWLL, so disabling it - or maybe adding the Crysis executable to the whitelist, if AVG has such a thing - might help.  Also check to see if your autoexec.cfg in the root Crysis directory, or profile folder (My Docs\My Games\Crysis\Profiles) are set to read-only.  Even if they are set to read-only, it shouldn't make the program crash (it just won't save your settings), but it couldn't hurt.

You said it happened in Crysis and MWLL, but then you said it doesn't happen in vanilla Crysis...which is it?  If it's happening in Crysis as well, it's not likely to be an issue with the mod.

Offline maatnpopaatn

  • Bondsman
  • *
  • Posts: 14
  • l33tp0intz: +0/-0
  • n/a blablabla :)
    • n/a
Re: Crash Trending
« Reply #110 on: September 28, 2010, 02:37:20 PM »
greetings AAA,

you're right in assuming crysis is causing the crash! i found out i made a mistake and crysis causes these crashs in the mainmenu from hotfix 1.21 on without installing mwll! (vanilla crysis works perfectly!)

shut down avg 9 and the game still crashes... and i could not find a file named "autoexec.cfg". neither in my profiles-folder nor in my crysis root folder.

Offline Efaniel

  • Bondsman
  • *
  • Posts: 1
  • l33tp0intz: +0/-0
Re: Crash Trending
« Reply #111 on: October 05, 2010, 05:54:44 PM »
***What installation type did you use?

retail DVD (german)

***What crysis versions do you have installed?

Crysis standalone

*** System Specs

CPU: Intel E6750 @Stock 2,66Ghz
Graphics Card: BFG 8800GT OC 512MB (temps are okay while playing, i already checked that)
Sound Card: Creative X-FI XtremeMusic
Operating System: Microsoft Windows 7 32bit Home Premium
Motherboard: Asus P5K-VM µATX
Monitor: Asus MW221U 22Inch
Anti Virus installed: Microsoft Security Essentials

*** What causes your crash, describe what happened

The crashes are totally random. But! i did notice a minor increased chance to crash if i get shot by a PPC in the cockpit area (happend to me a lot lately) sometimes however i'm just in cruise mode to the front and game crashes. Most times i am able to login back to the server again i have played on but lately its not possible anymore.
I tried to clear the RAM before rejoining the Server but that didn't help... but i can still join other servers where i didn't crashed on.

I also noticed that this happens a lot if the server fills with players above 16.. i prepare to get a crash then every minute.
Crysis Solo Campaign and Multiplayer runs smooth without any crashes after hours of gameplay.

Every Driver is up-to-date and i checked all temperatures.
Game runs on low settings in 1440x900 Sound is set to medium quality.

*** Can you play the game at all?

yes i can from 5minutes to a hour

***How often does this occur?

i havent had a match yet where i didn't have a CTD

Offline Seraph

  • Lead Developer
  • Living Legend
  • *
  • Posts: 4183
  • l33tp0intz: +124/-1
    • The Living Legends Mercenary Unit
Re: Crash Trending
« Reply #112 on: October 06, 2010, 09:24:26 PM »
greetings AAA,

you're right in assuming crysis is causing the crash! i found out i made a mistake and crysis causes these crashs in the mainmenu from hotfix 1.21 on without installing mwll! (vanilla crysis works perfectly!)

shut down avg 9 and the game still crashes... and i could not find a file named "autoexec.cfg". neither in my profiles-folder nor in my crysis root folder.

For the sake of debugging this please uninstall your AVG. It's known to cause problems even when disabled - uninstalling has fixed all issues for people regularly crashing when clicking things in the options or similar changes to the settings of your Game. Has to do with the game writing to the Profile folder and AVG denying access to it or something.
Seraph - "The Can Man"
In the heat of battle, legends are born ...



Offline BcJazz

  • Bondsman
  • *
  • Posts: 2
  • l33tp0intz: +0/-0
Re: Crash Trending
« Reply #113 on: October 13, 2010, 07:48:52 PM »
Maybe the AVG is doing some of this, but I have Norton Antivirus and have a same problem :P

Offline KSerge83

  • Recruit
  • *
  • Posts: 82
  • l33tp0intz: +2/-0
Re: Crash Trending
« Reply #114 on: October 15, 2010, 02:29:54 AM »
***What installation type did you use?

Steam

***What crysis versions do you have installed?

All 3 Crysis Clients (Vanilla, Warhead, Wars)

*** System Specs

CPU - Intel Core2Quad QX6600
Graphics Card - Nvidia 9800GTX
Sound Card - Sound Blaster Audigy 2 ZS
Operating System - Windows XP Professional SP3
Motherboard - Gigabyte EP45-UD3P
Monitor - Samsung 204B
Anti Virus installed - None

*** What causes your crash, describe what happened.
Client crashes after varying gameplay lengths, either via a silent CTD (no dialog boxes or prompts) or in some cases the video frames will seize up and I'll get a WinXP "illegal operation" error. Usually the illegal operation error references nv4disp.dll, so I have tried updating my video drivers on numerous occasions. Based on what little recurring symptoms I've encountered, the "silent" CTD usually happens soon after I start encountering sound playback failures (The old s_maxchannels console command usually decreased the frequency of this happening for me). In the case of the illegal operation, I have monitored heat and power levels to make sure my system is not having overheating/power supply issues, and I've run a full suite of hardware diagnostics to ensure that my motherboard and memory are behaving. No problems noticed there.

*** Can you play the game at all?
Yes, other than these intermittent issues

***How often does this occur?
Timing is erratic. Sometimes it's only after 15 minutes of play, sometimes it's after 2 hours of play. This lead me to believe it was hardware related (erratic crash timing is often a sign of power/heat/memory problems) but as I said I've found nothing to indicate this. Also I can play marathon sessions of other non-crysis games without issue.

Is there some way to enable crash logging in the crysis engine? I'd love to at least have SOMETHING to look at when those "silent" CTD's occur. It's terribly frustrating to have such a crash occur and have no recourse for reporting it.
I want more heavy gauss in my life.

Offline Flatox

  • Bondsman
  • *
  • Posts: 12
  • l33tp0intz: +0/-0
Re: Crash Trending
« Reply #115 on: November 08, 2010, 10:59:17 PM »
***What installation type did you use?

DVD

***What crysis versions do you have installed?

Crysis and Crysis Warhead

*** System Specs

CPU - Intel Pentium Dual Core E5200 @3.13GHz
Graphics Card - Nvidia 9600GT
Operating System - Windows XP Professional SP3
Motherboard - Asus P5KPL/1600
Monitor - Asus VW193DR
Anti Virus installed - Avast!

*** What causes your crash, describe what happened
 The game will crash randomly while in game. Nothing causes the crash to my knowledge, but gameplay will last anywhere from a few seconds to 20+ minutes. An error will pop up stating Crysis.exe has stopped working

*** Can you play the game at all?

Yes, but for a limited amount of time.

***How often does this occur?

Every time I have played. It usually happens in the range of 10~15minutes since I began to play.

Offline Humbug

  • Recruit
  • *
  • Posts: 93
  • l33tp0intz: +4/-0
Re: Crash Trending
« Reply #116 on: December 29, 2010, 09:49:03 PM »
***What installation type did you use?

Steam

***What crysis versions do you have installed?

Crysis Wars only

*** System Specs

CPU - AMD Phenom II X4 955 @ 3.2ghz
Graphics Card - Two Radeon HD 4800 Series in Crossfire
Operating System - Windows XP Professional SP3
Motherboard - Gigabyte
Anti Virus installed - Eset NOD32

*** What causes your crash, describe what happened
Crashes randomly straight to desktop without any error messages of any kind.

*** Can you play the game at all?

Yes, but for a limited amount of time.

***How often does this occur?

Every time I play. Sometimes I can play for 10 minutes only, sometimes up to 30 minutes.
AKA MechGyver in game. Building cheap mechs with gum, a paper clip and a straw.

Offline noisefloor

  • Recruit
  • *
  • Posts: 89
  • l33tp0intz: +7/-0
Re: Crash Trending
« Reply #117 on: December 30, 2010, 04:32:09 PM »
***What installation type did you use?

DVD

***What crysis versions do you have installed?

Crysis Wars

*** System Specs

CPU - AMD Athlon 64 3700+
Graphics Card - ATI Radeon 4650
Sound Card - Onboard
Operating System - Windows XP Professional SP3
Motherboard - Asrock
Monitor - Noname
Anti Virus installed - Antivir

*** What causes your crash, describe what happened.
After installing the game, i could not launch it. Everytime i try it, i just get a black screen and after several seconds i crash to desktop without any error report

*** Can you play the game at all?
no

***How often does this occur?
everytime i try to start the game

Offline Seraph

  • Lead Developer
  • Living Legend
  • *
  • Posts: 4183
  • l33tp0intz: +124/-1
    • The Living Legends Mercenary Unit
Re: Crash Trending
« Reply #118 on: December 31, 2010, 03:01:54 PM »
Now with proper debugging DLLs we would kindly ask you to submit your crash reports instead of collecting information in this thread. It will help us much more than any details you give here since we will see where in our (or CryTeks) code you have crashed:

http://forum.mechlivinglegends.net/index.php/topic,11461.0.html

Thank you! I will lock this topic to ensure people know what to do now :D
Seraph - "The Can Man"
In the heat of battle, legends are born ...